Before talking about the samples, I would like to talk about the recent problems. I would like to see friends from the article give us such a suggestion: LED street lamp manufacturers? The customers who inquired with us before, the samples we wanted, did not produce in our factory, do we know whether to do or not? I want to do it because the company is exporting relatively little. I want to walk more and accumulate experience. The reason why we do not do this is that we do not have this LED lamps and lanterns, but also to find the suppliers, feel that it is very annoying from other manufacturers, our own business is busy, there is not enough time to walk this. I hope you will give us a suggestion.
Last time, a customer from Pakistan sent me an inquiry by mail. For initial testing purpose, can you please help to prepare 1pc of. The freight is estimated to be eight hundred or nine hundred. The sample was originally intended to collect fees, but it was not sincere to feel that the customers were unwilling to send the freight. Before we also have the sample fee and freight are our goods, the sample has passed, what information has no stone sea, there is a friend to do foreign trade suggests that LED street light price is higher, sample fee collection, freight also received. If foreign customers say, I bought your samples, but the quality is not good. Then it is straightforward to invite him to China to see the goods directly, knowing it on the spot is good, and being confident in product quality. If the sample is not expensive, it can be provided free of charge. And from the point of view of trade, you now agree that the payment method is more tricky and the list is hard to do.
There is a bigger problem with the sample, which is very likely to cheat you. Many customers are actually small customers, but they are deceiving samples to show themselves. Or receive a lot of free samples and then sell to the final customers. He has no order yet.
But in any case, it is possible for potential customers to tell the customer truthfully that the sample fee can be returned from the order. Or provide free samples, he has to pay the shipping fee, no more, if there is an order, then reduce the freight. But no sample fee is inappropriate for LED street lamp manufacturers. If you are in trouble again, you can negotiate with the customer to contact the international express, the customer will bear the freight, remember the express company may let you sign the letter of guarantee, that is, the consignee does not pay the letter of the consignor, this will not be signed, preferring to abandon.
There is another problem that I would like to share with you. Enquiries from last August began in Holland. Generally speaking, the price is confirmed. A business invitation letter was sent to the customer, saying that it was coming in the middle of April. There is a detailed timetable for staying in China before. But the invitation has been delayed for several days. How to follow up now? Direct telephone communication, customer said to the embassy, and other audits. And also told customers that the price of LED lamps has increased recently. It is better to see factories as soon as possible and lock prices. To do business is really patient. The background customers are single. But later encountered the problem of invoice and declaration. The invoice and declaration can be inconsistent, but the same as possible. It's best to send DHL a little safer or an international courier company that works with your company. If there are three copies of the original bill of lading, you can reserve one copy and send two insurance points only. There are no 3 copies of the delivery. Generally speaking, the customs declaration information is not much related to the client's settlement documents, but it is best to be consistent.